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FAQ’s

About DIYM

Need more information? Check out our most frequently asked questions.

What is DIY Marketplace?

DIY Marketplace is the go-to home improvement marketplace for the DIY community. At one point whether we rent or own a home we find ourselves doing some sort of DIY work. Whether it is painting a wall, patching up holes, handing up pictures or shelves, we find ourselves doing work around our homes. To help save money and from buying an abundance of home improvement supplies, we created DIY Marketplace so that you can buy supplies from your neighbors. Doing so will save you money, time, space and it also helps the environment by reducing waste.

Do I need to link my bank account to use DIY Marketplace?

Yes, in order to list items on DIY Marketplace, linking a bank account is needed.

Is my banking information safe?

Yes, we use safe and secured payment methods on DIY Marketplace. Your banking and personal information is secured and never shared with sellers/buyers or third-party vendors.

If the transaction for an item bought doesn’t go through DIY Marketplace, how do we pay the seller?

Because we do not charge for items that are purchased on DIY Marketplace, payment methods must be communicated between the seller and buyer. Most sellers accept cash or Venmo.

Is delivery included in my purchase?

Delivery and pick-up need to be discussed between the buyer and seller. We recommend meeting in a safe and convenient location for both parties.

What fees does DIY Marketplace take from each transaction?

DIY Marketplace only charges a listing and service fee. We do not charge extra fees for items purchased or sold on the app.

Can I post more than one item?

Yes, you are allowed to post as many items as you like. Keep in mind, the older the post and the more items that are posted within your area the further down in the buyers’ feed your listing will be.

Can I resell an item that I bought from another seller?

Yes, we encourage that. Use what you need and sell what you don’t need. This will make you money back, save you space and prevent waste.

Is DIY Marketplace available in my country?

We are currently available in the USA. Check back with us as we plan on reaching more DIYers around the world.

What if I need more supplies beyond what I bought from the seller?

Let’s say you bought paint from a seller but realized that you need more because you decided to paint more areas than your original plan, please check out the resources page to find a DIY Marketplace affiliated store in your area.

How can I remove an item that I listed?

Go into Posts. Click on selling. Scroll to the post you want to be removed and open. Scroll down and click cancel. Confirm that you want to cancel the post and your listing will be removed.

How can I delete my account?

We would be sad to see you go; however, we understand that you may no longer want to be part of the DIY Marketplace community. If you would like to delete your account click on Profile in the bottom navigation bar…..

How do I report any unnecessary messages from a buyer or seller?

We take inappropriate behavior seriously. We want to ensure that our users have a great experience using DIY Marketplace. If you have any issues or would like to report a user, please report any suspicious behavior to [email protected]. Please include “Inappropriate Behavior” in the subject line, and in the body of the email, include details about the problem. Include any screenshots and copies of messages, and our team will follow up with you within 24 hours

How can we become a DIY Marketplace partner?

Please complete the form on our contact page and include your name, phone number, and email address. In the subject line please include “Partnership” and in the description of the message please provide us with your company information, including the company name, location, and website. One of our team members will reach out to you within 24-48 hours.

We’re Improving Home Improvement

DIYers Love Us

Living in an HOA community, I had to paint my front door a specific color. My neighbor painted their front door a few weeks prior and had almost a full-quart left, so I bought the paint from them. It saved me money because I didn't have to pay the full retail price for the amount of paint I needed, and I still have paint left to paint another door, so I'll sell what I have leftover to someone else in my community.

Jaysen GarnerInterior Decorator

We had so much good paint and spackle leftover after repairing blemishes and painting the walls in our kids' room that it was taking up too much space in our garage. My husband and I didn't want to dump it and didn't know what to do until we came across DIY Marketplace. As a DIYer on the side, it was great being able to help another DIYer by selling our leftover supplies. We also use DIY Marketplace now to find inspiration from other DIYers out there. If you live in a house, apartment, condo, tiny home, big home....it doesn't matter if you rent or own; if you're not using DIY Marketplace you're missing out!

Alley ChanTriage Nurse

I'm a tattoo artist by trade and an interior design enthusiast. Having a platform like DIY Marketplace helps me because I can buy supplies that someone might have dumped. Also, renting tools from others in my area has helped me because I'm able to save money by not buying more tools, and I can rent some of the tools that I have to others and can also make money. DIY Marketplace is the best app out there for home improvement.

Alex WhitmanTattoo Artist

As a contractor, my team often has leftover 5-gallon buckets of paint, flooring, screws, and other materials that we no longer need. When I learned about DIY Marketplace I was excited because our supplies can now go to someone else who needs it. Also, when doing texturing we had to rent sprayers from Home Depot. Now, we are renting power tools from other companies and even locals who may have the power tools that we need, cheaper than what we were renting them before. If you're a DIYer or professional and you're not using DIY Marketplace, you are missing out on a lot of opportunities.

Keith BrewerGeneral Contractor

I absolutely love DIY Marketplace! When we do home repair work around our home, we used to go to Craigslist and Facebook Marketplace, but since we learned about DIY Marketplace, we don't use any other marketplace. DIY Marketplace puts us DIYers first and that is really cool. We are all about buying used when we can, and knowing that DIY Marketplace is helping the environment is awesome.

Sarah De SouzaSales Representative

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